“The installation of Merridale equipment and transition to FuelWorks was painless and three years in we are still smiling” exclaimed Bristol Waste’s fleet manager, Iain Fortune.
“The help desk and after-purchase care have been brilliant. Whenever we’ve needed new datakeys, they’ve been sent through and set up in no time. We’ve also damaged the pipes and kill switches on occasions with some of our drivers being a bit overzealous but Merridale has always had someone out promptly to get it sorted.”
“We are very happy with the reports we get from Merridale FuelWorks. It has enabled us to track data on all our vehicles and drivers, giving us accurate reports on our usage and keeping us in check and alerted to our stock levels.
As part of the upgrade, which included a Merridale MX-I integral pump and management system and a Merridale MX-T tank management system, Bristol Waste chose to use Merridale’s web-based software FuelWorks.
By transferring the data to the Merridale FuelWorks web-based service, via the built-in fuel management integration of the Merridale MX-I, Bristol Waste is benefitting further from fuel stock prediction, automatic delivery detection, low-level warnings, and order prompts, all accessible on any web-enabled device.
Built to be the complete solution in commercial fuelling and designed to meet strict ATEX standards, the Merridale MX-I integrates the intelligence and control of Merridale’s MX-M fuel management system with the reliable performance of the Merridale MX-P pump in a single cabinet. Having both systems in one robust unit makes it an ideal and cost-effective solution for fleet operators with limited space.
Merridale fuel management systems give fleet operators control of up to four pumps with several options available to allow access to fuel. They also have the option to unlock the benefits of Merridale FuelWorks web-based software to measure fuel usage, vehicle performance, driver efficiency and environmental impact.
Merridale FuelWorks is the choice of many large fleet operators and local authorities, with over 1400 sites already in the UK. Each week more fleet operators switch to Merridale FuelWorks, taking advantage of this low-cost subscription-based service, securely hosted by Merridale.
The ability of Merridale FuelWorks to be accessed through a web browser on any device gives the user complete flexibility and accessibility, eliminating the need for any software to be installed on office computers. This means that users can access the vital data they require, from anywhere, at any time.
The software has been designed in-house by Merridale to be as user-friendly as possible, without sacrificing any functionality. Merridale also offers unrivalled levels of support and training, with initial training being available remotely, and a help desk on hand to offer ongoing support.
Other features include secure encrypted HTTPS connections, multiple users across multiple sites, real-time capabilities, a range of reporting features, tank stock reconciliation and costing, and email alerts.
Merridale’s tank management systems can now also include sudden drop detection, to alert you immediately, via SMS, of an unexpected drop in fuel level. This means that you will be alerted to any severe leak or theft from the tank that occurs, irrespective of where you are at the time.
“We are very happy with the reports we get from Merridale FuelWorks. It has enabled us to track data on all our vehicles and drivers, giving us accurate reports on our usage and keeping us in check and alerted to our stock levels. It’s a very simple system to use. If I can get to grips with it, anyone can! We’ve even been able to train new starters in-house without needing to go to Merridale each time.”
To find out how a Merridale complete fuel management package could benefit your company, contact Merridale on 01902 350 700 or visit www.merridale.co.uk.