A leading Midlands fuel supplier has recently praised Merridale’s FuelWorks for its usability after deciding to switch from another company’s system.
Callow Oils have been helping to warm our homes, fuel our farms and lubricate the wheels of industry by supplying quality gas, fuels and oil since 1969. The family-run business recently had a Merridale MX-I installed at their depot in Stourport, which is connected to their enormous 6 million litre storage tanks, to refuel their fleet of over 100 vehicles.
Louisa Beasley of Callow Oils said, “We initially had another company’s pump and fuel management system in place, but the software lacked some reporting features and we were having far too many issues with their customer service.”
“After speaking to our sister branch, which already had a Merridale package, we knew we had to make the switch. The training that I had over the phone with Merridale was absolutely brilliant! I’ve not needed to call back since, which in itself is a good sign, but I’m confident that Merridale will be a massive help.”
Built to be the complete solution in commercial fuelling and designed to meet strict ATEX standards, the Merridale MX-I integrates the intelligence and control of Merridale’s MX-M fuel management system with the reliable performance of the Merridale MX-P pump in a single cabinet. Having both systems in one robust unit makes it an ideal and cost-effective solution for fleet operators with limited space.
The Merridale MX-M fuel management system gives fleet operators the control of up to four pumps with several options available to allow access to fuel. They also have the option to unlock the benefits of Merridale FuelWorks web-based software to measure fuel usage, vehicle performance, driver efficiency and environmental impact.
Merridale FuelWorks is the choice of many large fleet operators and local authorities, with over 1400 sites already in the UK. Each week more fleet operators switch to Merridale FuelWorks, taking advantage of this low-cost subscription-based service, securely hosted by Merridale.
The ability of Merridale FuelWorks to be accessed through a web browser on any device gives the user complete flexibility and accessibility, eliminating the need for any software to be installed on office computers. This means that users can access the vital data they require, from anywhere, at any time. Merridale FuelWorks can also monitor tank levels and predict low stock, sending email alerts as needed.
The software has been designed in-house by Merridale to be as user-friendly as possible, without sacrificing any functionality. Merridale also offers unrivalled levels of support and training, with initial training being available remotely, and a help desk on hand to offer ongoing support.
Other features include secure encrypted HTTPS connections, multiple users across multiple sites, real-time capabilities, a range of reporting features (including fuel, cost, vehicle and driver performance, and environmental impact), tank stock reconciliation and costing, stock low prediction and email alerts.
On Merridale FuelWorks, Louisa said “The software is very user-friendly and easy to navigate! Compared to our last system, the ability to export the reports into excel is very useful. It sounds daft but previously we had to print the report from inside the software, scan it ourselves and then email it to where it is needed. It saves me so much time just exporting a file and sending it straight away.”
Fleet operators who wish to upgrade existing Merridale equipment to use FuelWorks need not worry about replacing existing hardware to do so. Merridale can upgrade most existing systems to make them compatible with FuelWorks, no matter how old the system is.
To find out how Merridale FuelWorks could benefit your company, contact Merridale on 01902 350 700 or visit www.merridale.co.uk.