North Yorkshire-based haulage specialists, Welbeck Transport Ltd, have declared a ‘second-to-none service’ as one of the key factors in their decision to upgrade to Merridale’s fuel management system.
The family run company, based in Malton, specialise in delivering a variety of goods all over the UK, ranging from steel and timber, through to building structures and waste. Their fleet consists of seven articulated tractor units and 18-tonne rigids, all of which are flatbeds.
Jan Berek of Welbeck Transport said “Before switching to Merridale we had an ancient fuel management system in place, we must have had it for over 30 years. It was a management system as such but nothing like now, you could run very basic reports but could only identify the vehicle and not the different drivers for example. It did the job for a while but then eventually it crashed and the parts had become obsolete.”
“After speaking with a consultant, we narrowed the shortlist down to Merridale and one other company but the level of service from Merridale stood out over the competition. They were always very quick to respond and just seemed more on-the-ball overall.”
With this upgrade, they now use Merridale’s MX-I heavy-duty diesel pump with integrated fuel management system, alongside web-based software Merridale FuelWorks. Welbeck Transport also invested in a Merridale MX-T tank gauge.
As standard, a Merridale tank management system features a highly accurate gauge with precision pressure probes and overfill sensors. As well as this they can now include stock depletion detection, to alert you immediately, via SMS, of an unexpected drop in fuel level. This means that you will be alerted to any severe leak or theft from the tank that occurs, irrespective of where you are at the time.
By transferring the data to the Merridale FuelWorks web-based service, via the fuel management integration, you can benefit further from fuel stock prediction, automatic delivery detection, low-level warnings, and order prompts, all accessible on any web-enabled device. As well as this, Merridale FuelWorks allows fleet operators to setup multiple users across multiple sites to access unrivalled reporting features including fuel, cost, environmental impact, and vehicle and driver performance.
On Merridale FuelWorks Jan Berek said “Being able to access such depths of data from anywhere online has made my job a whole lot easier. Part of the old process was to have the drivers write a log of their usage so that I could cross reference that with my reports and make sure it all adds up. I no longer feel the need to do this given how accurate and reliable Merridale FuelWorks is, I’ve found that I now have a lot more confidence in the reporting.”
To find out how a Merridale fuel and tank management system could benefit your company, contact Merridale on 01902 350 700 or visit www.merridale.co.uk.