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Bedford Haulage Firm Chooses Merridale’s Personal Touch

D & G Noble, a haulage contractor who specialises in truck-mounted crane and forklift vehicles, has recently praised Merridale for their ‘personal touch’ when it comes to service.

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Bedford Haulage Firm Chooses Merridale’s Personal Touch
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The family-run business established in 1962 has an ever-growing fleet of 45 vehicles, all tailored to suit the different needs of their customers. Their general haulage includes tonne bags, steelwork, cable drums, containers, and everything else in between. Alongside this, they run a range of tankers, hook-loader vehicles, vans, and LGVs.

In 2020, the FORS GOLD accredited company chose Merridale’s complete fuel and tank management system as the ideal package for their Bedford home. Included in this package was the MX-I, a heavy-duty fuel pump with an integrated fuel management system, and the MX-T tank management system, which work hand-in-hand with FuelWorks.

Merridale had a real personal touch and went the extra mile for us before and after installation.

With all Merridale products designed to achieve a minimum life of 10 years and meeting strict ATEX standards, there is no compromise on build quality. However, Merridale do not just pride themselves on the quality of their products, there is also an emphasis on after-sales care and support.

A representative of D & G Noble highlighted customer service as one of the reasons they opted to invest in Merridale products, saying “Merridale had a real personal touch and went the extra mile for us before and after installation.”

Following the installation of new fuelling equipment, Merridale provided them with access to software training and technical support helplines, inspections and calibration services, repairs, and ongoing updates when available.

As the manufacturer, rather than just a distributor, Merridale has a total commitment to the life of any of their products and not just to the sales process. Their staff are fully trained to understand your requirements and have access to all repair and upgrade history, so unlike third-party companies, they have full knowledge of your systems and carry genuine Merridale-approved parts to all appointments.

To find out how a Merridale fuel and tank management system could benefit your company, contact Merridale on 01902 350 700 or visit www.merridale.co.uk.

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