Tally Ho!, who have been operating for nearly 100 years, offers day trips and holidays across the UK and Europe as well as serving the local people by running bus and school services. Their fleet of 60 vehicles, ranging from workshop vans to 72-seater coaches as well as the Plymouth Argyle team bus, have become an integral part of the community from their base in Kingsbridge and a depot near Ivybridge.
“We are very impressed with the MPG conversion, this used to take us hours to convert to get the correct figures but now it is done automatically and more importantly, it is done accurately.”
After having issues with an older system, they decided to upgrade to Merridale. “We had an existing system from another company which we would often have issues with. The MPG reports with that provider were extremely inaccurate, meaning every month somebody had to sit down and input ‘external purchases’, any fuel that was used while the pump was on free flow, and all the fuel used at our other depots. After these figures were added, we had to manually enter these details into a spreadsheet to make the necessary metric/imperial conversions to get a true mpg figure” Martin Rutherford, Operations Manager for Tally Ho!, told us.
As part of the upgrade, which included a Merridale MX-Integral pump and management system, Tally Ho! chose to use Merridale’s web-based software FuelWorks.
“We needed something user friendly and web-based, as our previous system was set up on one computer only. We found this to be very restricting and time-consuming.”
The software, which has been designed in-house by Merridale to be as easy to use as possible, without sacrificing any functionality, allows multiple users to report on and monitor their environmental impact, fuel usage, costs, and vehicle performance across multiple sites or tanks. It also has the capability to monitor tank levels and predict low stock, with email alerts being sent in such events.
“We are very impressed with the MPG conversion, this used to take us hours to convert to get the correct figures but now it is done automatically and more importantly, it is done accurately.”
Merridale also offers unrivalled levels of support and training, with initial training being available remotely, and a helpdesk on hand to offer ongoing support.
“The instructions I received were step by step and idiot-proof! After dealing with our previous systems contact, Merridale are a complete breath of fresh air. As the main user of the software, integrating the use into my routine has been easy. It saves me so much time compared to our previous system and knowing I can rely on the accuracy of the data I pull from the software makes other aspects of my job simpler. We would 100% recommend Merridale, from the first contact to the installation and to the aftersales they have been fantastic.” reiterated Martin.
