“We’ve had our Merridale system since 2008 and I can think of only two occasions when it has failed in some way. Merridale had it back up and running both times within a day. I cannot fault the system or service at all and until I have no other choice, I have no desire to get rid of it.” exclaimed Applegates managing director, Ceri Taylor.
The Newport based business, which has been operating day trips and European tours since it was established by Frank Applegate in 1967, first invested in their Merridale system 15 years ago when they installed a Merridale Auditor GS pump with built-in management system and Merridale’s Fuel FX reporting software. These same systems have remained in place ever since, with the help of regular inspections and services.
With all Merridale products designed in-house to achieve a minimum life of 10 years, there is no compromise on build quality. The housing units on Merridale’s products are designed to ensure that internal components are easily accessible for maintenance and repair, as well as being easy to upgrade rather than having to replace the whole system.
In fact, Applegates Coaches have recently had an upgrade to their 2008 system, so that it now monitors and controls their Adblue pump whilst still utilising the same vehicle identifiers and software.
For several years Merridale have offered comprehensive inspection and calibration services. The full inspection is under constant review to ensure that it continues to meet fully the needs of the marketplace and can form part of your annual DSEAR report and full site risk assessment.
This service has been expanded over the years to cope with the increased demand and is now carried out by a dedicated team, fully trained and equipped to complete these inspections quickly and efficiently. For each inspection, customers will receive a detailed multipoint inspection document detailing the results of the inspection, including any readjustments to meters and identifying where improvements are needed or recommended. This report can also include observations regarding the general condition of your tank and gauging equipment.
Merridale Inspection and calibration services can be purchased in a few ways. This can include purchase on an ad-hoc basis, on a programmed basis, or as an add-on to the extended warranty scheme offered by Merridale. For the latter option, discounts will apply which includes no application of traveling time and costs.
For further details, or to discuss and receive a no-obligation quotation specific to your needs, please contact the Merridale Contracts department on 01902 350700.